Effective Date: March 06, 2025
At Applipix LLC, we strive to provide high-quality services to our clients. If you are unsatisfied, we offer a full refund under the following terms:
1. Eligibility for Refund
Refund requests must be made within 14 days of service purchase or project initiation.
Refunds are issued only to the original payment method via Stripe, our secure payment processor.
Refund eligibility is void if:
You confirm satisfaction with deliverables (via email, written approval, or in-app confirmation).
The service is fully rendered, accessed, or marked as “completed” by our team.
2. Refund Process
Submit a Request: Email info@applipix.com with:
Full name and Order/Project ID
Reason for the request
Proof of unresolved issues (e.g., screenshots, documentation).
Verification: We validate eligibility using Stripe transaction records and project status.
Approval/Denial: Approved refunds are processed via Stripe to the original payment method within 5–10 business days.
Note: Chargebacks via Stripe or your bank may result in account suspension or legal action.
3. Non-Refundable Services
Refunds are not granted if:
You approved final deliverables or confirmed satisfaction.
The service was fully utilized (e.g., project completion, software activation).
A refund was already processed for the transaction.
Stripe’s fraud detection flags the transaction as suspicious.
4. No Revisions or Corrections After Refund Request
Once a refund request is submitted, revisions, corrections, or further work will not be provided.
We encourage clients to contact us first at info@applipix.com to resolve issues before requesting a refund.
5. Digital Services and Returns
No returns/exchanges: Digital services are non-returnable.
Access revoked: Upon refund approval, all deliverables, licenses, or materials associated with the service become inaccessible.
6. Changes to This Policy
Applipix LLC reserves the right to modify this policy. Updates take effect immediately upon posting on our website, with the revised effective date.
7. Contact Us
For refund requests or questions:
Applipix LLC
1001 S. Main STE 10057, Kalispell, MT 59901
Email: info@applipix.com
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